Personal Reference from Peter Neville Director/Tutor, COAPE (Centre of Applied Pet Ethology) Clinical Professor, Dept of Veterinary Medicine, University of Miyazaki, Japan Professor, Dept of Animal Sciences, The Ohio State University, USA (Adjunct Full),2012

Sam Redmond (DipCAPBT)NOCN gained her Diploma in Companion Animal Behaviour and Training with COAPE in 2008. She has since gone on most successfully to develop a broad and extensive experience of working with dogs and cats in her behaviour referral practice and dog training activities. She demonstrates a real empathy for her clients and crucially devotes much time planning individually tailored treatment programmes for them, and then supports them all the way through the therapeutic process. Alongside her behaviour practice, Sam is now also heavily invested in preventing behaviour problems in dogs. She runs small-group puppy courses in a range of ‘real life’ locations such as fields, towns, cafes and even local pubs, preparing pups for life in all parts of the human world, not just in a single training venue or in the home. As always, Sam only uses modern reward-based motivational training techniques to help all her clients’ pets learn how to behave and be successful companions, both at home and in society. In serving the referring veterinary practice, Sam is thoroughly reliable, attends to cases very promptly and keeps everyone informed with regular progress reports on every behaviour case. All in all, she is a first class all round example of a modern behaviourist and trainer.